FAQs
Refer to the images to locate the five digit item number and the manufacturing code of your product.
Mon, Aug 26, 2024 at 1:09 AM
For the products retail below $100 you will need to contact the retail partner where the item was purchased to find out the retailer's/seller&...
Sun, Aug 25, 2024 at 11:10 PM
Not all missing parts are covered under warranty. You may submit a fresh support ticket for further advice from the manufacturer. Be sure to attac...
Sun, Aug 25, 2024 at 11:14 PM
No. Manufacturer does not repair Constant Air Water Slides or Land Bouncers or any other items. You may contact an upholstery repair shop or an inflatable r...
Sun, Aug 25, 2024 at 11:16 PM
No, Per manufacturer, their PVC items do not contain Latex.
Fri, Sep 24, 2021 at 10:06 AM
Each time the blower is used, a simple test with the Ground Fault Circuit Interrupter (GFCI) must be conducted. You may follow the below steps in the gi...
Fri, Sep 24, 2021 at 10:32 AM
Please check whether the battery polarities are correctly placed. If the battery polarities are correct and the item still does not work, you may contact t...
Mon, Aug 26, 2024 at 1:57 AM