FAQs

Where to find the Five Digit Item Number?
Refer to the image to locate the five digit item number of your product.
Fri, Sep 24, 2021 at 9:43 AM
What is the warranty on my product?
         For the products retail below $100 you will need to contact the retailer/seller where the item was purchased to find out the retailer's/seller...
Thu, Apr 21, 2022 at 11:10 AM
I just purchased the item and one of the parts are missing, what do I need to do to get a replacement?
         Not all missing parts are covered under warranty. You may submit a fresh support ticket for further advice from the manufacturer. Be sure to attach...
Fri, Sep 24, 2021 at 10:00 AM
Does the manufacturer repair Constant Air Water Slides or Land Bouncers?
No. Manufacturer does not repair Constant Air Water Slides or Land Bouncers. You may contact an upholstery repair shop or an inflatable repair shop as they ...
Fri, Sep 24, 2021 at 10:04 AM
Does your PVC items contain Latex?
No, Per manufacturer, their PVC items do not contain Latex.
Fri, Sep 24, 2021 at 10:06 AM
My blower for the waterslide is not working, what should I do?
Each time the blower is used, a simple test with the Ground Fault Circuit Interrupter (GFCI) must be conducted. You may follow the below steps in the gi...
Fri, Sep 24, 2021 at 10:32 AM